The delivery time is 3-7 days and depends on your location. 

Your order is processed and dispatched within 1-3 business days.

NOTE: this product is available only in Europe

All products are packaged appropriately according to the common standards meeting the requirements for safe shipping, to ensure your delivery comes in perfect state.

We partner with trusted partner to source highest quality handmade products form India, Indonesia, China, and Nepal. Your piece is crafted with care and attention to detail.

Absolutely! In cooperation with our partners we deliver across the world, but some countries are still excluded. Shipping costs are calculated at checkout based on your location. If you can not select your country at checkout -means we can not deliver the item. If we are not able to deliver to your location-you will not be able to check-out.

EU orders are currently VAT-free, and sales tax for USA orders is not applied.

Customs duties and import taxes may apply for all orders depending on your country's regulations and selected item. However but we do our best to manage the supplied products so that they are produced locally to make sure you have no problems upon delivery. However these fees are the responsibility of the customer and are not included in the purchase price.

All necessary information is provided in the description of each product.

Please contact GEMAcircle first in case you have any issue with delivered goods

The product information includes:

• Manufacturer or responsible person in EU
• Relevant Product Information
• Safety and Warning Information

Yes! Once your item is shipped, you'll receive tracking information via email so you can follow your package's journey to you.

We offer a 14-day return period for unused items. Because each piece is made to order, we ask that items be in their original condition. If there's any issue with your order, please contact us—we're committed to making it right. Please contact us by email, if you wish to return the item.

We take great care in packaging, but if your item arrives damaged, please contact us immediately with photos. We'll work with you to resolve the issue quickly.